Refund and Cancellation Policy

Cancelling

There is nothing to cancel in advance. Plans are fixed terms paid upfront and do not renew automatically, so choosing not to buy another term is how you cancel.

Your console stays fully usable until the term you paid for ends.

The free trial

Every club gets 30 days free with no card. If you decide the product is not for you during the trial, do nothing — you are never charged, and there is nothing to refund.

Refunds on a paid term

• Within 7 days of a payment, if you have not used the console in that period beyond signing in, we refund it in full
• A duplicate charge, or a charge for a term you already hold, is refunded in full whenever it is reported
• A payment that was taken but did not activate a term is refunded in full, or the term is activated, whichever you prefer
• Beyond 7 days, a paid term is not refundable pro-rata — the plan is a fixed term, and its price reflects that

If we end your account

If we close your account for a reason that is not a breach of the terms by you, we refund the unused part of the term you paid for.

How to ask, and how long it takes

Write to support@varzishmate.com from the email or mobile number on the account, with the invoice number. We respond within 3 working days.

An approved refund is returned through Razorpay to the original payment method. Razorpay and your bank typically take 5 to 7 working days after we issue it.